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Dear Alejandra Sarahi Hinojosa Corona (23101034),

Below you will find important information regarding your financial
responsibility to Acsenda School of Management. Please read it carefully
before submitting your appeal.



**Refunds**

If you are appealing a decision on refunds, please refer to the [Refund Policy
on Tuition and Other Fees](https://acsenda.com/wp-
content/uploads/2023/09/3011-Refund-Policy-on-Tuition-and-Other-Fees.pdf
"https://acsenda.com/wp-content/uploads/2023/09/3011-refund-policy-on-tuition-
and-other-fees.pdf") first.

Ineligibility for a refund or financial considerations include, but are not
limited to:

**Financial hardship**  - Financial hardships do not qualify as valid grounds
for a refund. Extenuating circumstances can be reviewed on a case-by-case
basis where supporting documentation can be provided.

**Unfamiliarity with the policy**  - To enroll in courses, students must agree
to the enrollment contract. This agreement specifies that students are
accountable for understanding and adhering to all deadlines and policies
regarding enrollment and fees.

**Failure to attend classes**  - By registering for courses, you agree to the
conditions in the enrollment contract and the Refund Policy. Failure to attend
a registered course does not qualify as a valid ground for a refund.

**Workload or scheduling issues**  - Issues related to workload or scheduling
are the student's responsibility to manage, and therefore, these are not
considered valid reasons for a refund request.

**Courses taken outside of the program plan**  - It is the student's
responsibility to comprehend the requirements of their program plan and
collaborate with advisors if needed to ensure that enrollment decisions align
with their academic plan.



**Grants**

The Admission Grant is awarded at the time of LOO issuance and is based on a
holistic evaluation of the applicant's profile and academic qualifications.
Other grants (such as the Early Acceptance Grant and Early Visa Submission
Grant) are based on the applicant having completed steps of the enrollment
process following specific timelines. We are not able to make alterations to
the grants awarded and/or grant amounts for students who have already
commenced their studies at Acsenda.



Note: It may take up to 10 business days for a decision to be made on your
request.



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