Happy to Help customer service

Contact us by email, phone, text, or online chat.

A smiling man talking on a headset in an office. He is facing his computer, and two smiling colleagues are sitting on either side of him

We make buying a car easy and stress free

We’re here to help you find a vehicle you love that works for your lifestyle and your budget. Our knowledgeable and likeable staff are happy to help in any way you want! Chat with us live on GoAuto.ca, text or call 780-777-7777, or send us an email.

Here are just a few of the ways we can help you:

Search our 10,000+ vehicles for the exact features you need
Compare vehicles to find you the best deals
Pre-approve you for financing
Book your test drives and service appointments
Offer you Go Auto promotions over and above what the manufacturers give you
Answer all Go Auto-related questions (seriously, these guys know it all)

We can answer all your automotive questions

Our staff of knowledgeable, Happy to Help customer service experts will make sure you get the answers you need precisely when you need them.

  • Have a question about financing?
  • Looking for a particular feature?
  • Need someone to troubleshoot something with your new vehicle purchase?
  • Can't find the exact vehicle you're looking for?
  • Stuck on the side of the road and need some help?

We can help with all of these questions and more. Simply give us a call at 780-777-7777 or click the chat icon!

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Go Auto promotions

Every month, Go Auto offers our own promotions over and above the ones you'll receive from Ford, Dodge, Nissan, etc.

That means we can save you even more money, offer deferred payments to make buying easier, score you special gifts, enter you into $25,000 giveaways, and more!

If you want to know what YOU can get this month, our Happy to Help team can answer this question (and any other).

We can get you approved for financing

When it comes to auto financing, size does matter. We have 60+ dealerships across Western Canada, and we work with nearly two dozen of Canada’s top banks. Moreover, we have our own finance company - Go Finance - that can finance you even when all the banks have turned you down.

So whether you're buying your first or fifth vehicle, our financing process is easy and stress-free. Plus, our customer service team can do all the work for you!

We can help you with:

  • Financing vs. Leasing
  • Interest rate quote requests
  • How much you can afford
  • Re-financing your existing loan
  • No credit? Bad credit? No problem!
A set of keys is being held out by a smiling man in the background next to a car

We can book your service appointments

In need of a tune-up? Do you need accessories or parts for your vehicle? We can book your services for you and put you in contact with people who can get you the products you want.

  • Find dealership locations & info
  • Find parts/body shop locations
  • Answer questions about your vehicle
  • Find service specials & promotions
A smiling man in a blue work overall is looking at the camera and writing on a clipboard. Vehicles are in a service bay behind him

Talk, text, email or chat

There are four easy ways to get hold of us.

Call us

If you’d prefer to hear someone’s voice (and prove we’re not a bunch of robots), then give us a call at 780-777-7777. We can walk you through anything you need in no time.

Call us
Text us

If using your voice to communicate isn't your thing, then texting is a great option for you. Text us at 780-777-7777 and we’ll be happy to help you out. Bring a strong emoji game.

Text us
Email us

Send us an email and we’ll respond to you within a few minutes. Email works great if you have several questions or have any larger concerns.

Email us
Chat online

You’re already here, so why not chat with us on GoAuto.ca? Click the chat icon to talk to one of our live customer service representatives - no robots here.