Frequently Asked Questions

Apply for a Go Card

With the Go Card, you:

  • save 10% off all future parts and service spending at any participating Go Auto Dealership
  • earn 5% of your parts and service spending back on your card, to be used for future savings
  • earn $500 every time you refer a new customer to Go Auto and they buy a vehicle using your referral code
  • save $500 off the second car you buy from Go Auto (and the third, and the fourth, etc.)*
  • save 10% off every purchase at Klondike Cycle (where they sell bike and hockey equipment)

* You must present your own referral code at the start of the sales process.

Give us a call at 780.777.7777 and we'll send you your free card in the mail. You can also request your card online!

Log in to My Go Auto (in the top left of the screen) to check your current Go Card Balance.

After your referral has purchased a vehicle at a Go Auto Dealership with your referral code, it can take up to 15 business days for you to receive your $500 credit.

Not only can you use your Go Card rewards on parts and service spending, but you can use it as a down payment on a vehicle.

You cannot use it towards Go Insurance payments, Go Auto Finance payments, or purchases at Klondike Cycle (your Go Card does save you 10% on every Klondike purchase, though!).

The $500 referral bonus is applied to your account when a NEW Go Auto customer buys a vehicle using your referral code. So if someone has bought a vehicle from Go Auto in the past, they cannot be referred with your Go Card code.

There’s lots of ways to share it!

  • Tell your friends and family
  • Post it on Facebook, Twitter, and Instagram
  • Put a poster up in your office
  • You can even post about it on Kijiji

If you have lost your referral code, please contact our Happy to Help Desk at 780.777.7777 or email happytohelp@goauto.ca. Tell us your full name and explain that you have forgotten your referral code.

If you have lost your Go Card, please contact our Happy to Help Desk at 780.777.7777 or email happytohelp@goauto.ca. Tell us your full name and explain that you have misplaced your Go Card and would like a new one mailed to you.

You will get a response within two business days. When your new Go Card is updated, your balance and rewards will automatically be transferred to the new Go Card.

The referral code that was given to you should be presented to your sales associate as soon as you start the buying process. This will ensure you get the referral discount, and the referral gets credited accordingly.

Your rewards will show up on your Go Card within one business day. If your balance is not correct, please email happytohelp@goauto.ca for assistance, or call 780.777.7777.

Yes, but we will need to verify this with the account holder directly.

We send out exclusive sales and service offers to our Go Card customers several times a month. If you’re not receiving those emails, simply email marketing@goauto.ca and we’ll have you added to the list.

I’ve Heard About the Go Auto “Selfie.” What is That?

The “Selfie” is, essentially, a self-referral. After you’ve bought your first Go Auto car, you’ll save $500 off the cost of every Go Auto vehicle you purchase after that!