Auto Body &
Collision Repair

Insurance Claims

Do you have questions about Insurance Claims? Are you not sure what your next step is? Don’t worry, we have the answers, and our 24/7 customer service team will help you every step of the way.

We have literally been through this process hundreds of thousands of times, and in doing so we’ve come to know this process inside and out. From the accident check-list, to our in-house claims assistance, to car rentals/shuttle services, and finally the delivery of your vehicle, Go Auto is your full service solution for automotive collision repair.

Our auto body repair centers are fully staffed and equipped to deal with almost any auto repair problem including glass replacement, scratch repair, and hail damage. For more serious car repairs such as hail damage, Go Auto also works with your insurance company to provide rental cars and shuttle services.

Our Autobody & Collision Insurance offers




Claims Assistance

If you’ve had an accident, or are wondering who you should contact about your claims needs, we’re here to help. As a provider of full-service claims assistance, the team at Go Auto can walk you through every step of the process. This includes everything from your initial claim, to arranging a rental vehicle, to handing over your keys, to getting you back into your vehicle again.

Call us after an accident and we will work through an initial accident checklist. This will make certain all of the necessary steps are taken to ensure you are protected and your vehicle is looked after. Go Auto will then work with your insurance carrier to ensure your insurance claim will be handled promptly and ethically.

If your insurer recommends a repair shop, keep in mind that an insurance companies “guarantee” is usually the guarantee of the repair shop used. If you are hesitant to use Go Auto over an insurer-recommended shop, keep in mind that an insurer cannot require you to use a specific repair shop. Go Auto is the largest and most experienced auto body repair group in Edmonton with hundreds of thousands of successful repairs to date. Read more...

Our claims specialists have been through this process enough to know exactly who to contact and which steps to take to streamline the repair process and get you back on the road and driving again.

Insurance Companies

Will Go Auto work with my insurance provider?
Of course we will!

Go Auto works with all insurance companies. If none of the Go Auto locations are listed as "recommended service providers" by your insurance company, keep in mind that your insurance company does not dictate which business may be used for your automotive repairs.

The guarantee your insurance company provides is simply the guarantee of their recommended service provider. Go Auto provides a written guarantee for all automotive repairs and has completed hundreds of thousands of collision repairs to date. We will repair any make or model and always use original manufacturer parts and equipment (both domestic and import).

Written Guarantee

Go Auto is Edmonton's clear leader in automotive repairs. With over 100,000 successful repairs and thousands more satisfied customers, our experience is second to none. Our technicians are accredited and trained in the repair of all major makes and models, both import and domestic and our work is guaranteed for the life of your vehicle.

Book an appointment today or simply visit one of our three Edmonton body shop locations. Drop-in's are always welcome.

Book your appointment