Go Auto Go Card

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Go Card FAQ

Frequently Asked Questions About the Go Card

What benefits do I receive with the Go Card?

Save 10% on all future parts and service spending at any participating Go Auto Dealership
Earn 5% of your purchases in parts and service back in rewards for future savings
Redeem your earned rewards anywhere on parts, services, or even a new vehicle
Receive additional savings and special offers at many local businesses

How do I find my Go Card balance?

You can check your Go Card balance by logging in to your Go Auto account or by registering online.

When do I receive my referral credit for referring a friend or family member to any Go Auto Dealership?

Once your friend or family member has purchased their vehicle, they will receive a Go Card of their own. During this process you will receive your $500.00 referral credit. It can take up to one business day to show up on your account online.

I forgot my referral code, where can I find it?

If you have forgotten your referral code, please contact the Happy to Help Desk at 1.888.298.1954 or email happytohelp@goauto.ca with your full name, explaining that you have forgotten your referral code.

I lost my Go Card, where can I receive a new one?

If you have lost your Go Card, please contact the Happy to Help Desk at 1.888.298.1954 or email happytohelp@goauto.ca with your full name, explaining that you have misplaced your Go Card and would like a new one mailed to you. You will get a response within two business days. When your new Go Card is updated, your balance and rewards will automatically be transferred to the new Go Card.

When should I present a referral card while purchasing a vehicle?

The referral code that was given to you should be presented to your sales associate right at the start. This will insure that you get the referral discount, and the referral gets credited accordingly.

Where do I get a Go Card and does the Go Card cost anything?

You can sign up for a Go Card online by logging in to your Go Auto account or by registering

. It will take approximately 3 weeks to get mailed to you. The Go Card is completely free.

When will I receive my 5% rewards on my Go Card from Parts and Service?

Your rewards will show up on your Go Card within one business day. If your balance is not correct please contact happytohelp@goauto.ca for assistance.